Information Technology

WCI’s mission to improve the human condition would not be achievable without the Information Technology Services Division and its skill in meeting ever-evolving inhouse and client needs. Whether a client needs to communicate and track work on-site or around the world, teach and learn nearby or 1,000 miles away, maintain existing or create new IT systems, our staff and consultant experts make it happen with an exacting emphasis on meeting and exceeding very specific customer needs.

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Helpdesk/LAN/WAN Management Service PDF Print E-mail

When it comes to helping clients navigate the IT world, we have years of proven experience in assisting customers with the operational management of key infrastructure components. Our help desk/LAN/WAN specialists have enabled numerous clients to realize the following benefits:

  • Augment client staff with expert support for mainframe, Linux, UNIX, and Windows-based systems
  • Provide one-stop support: IT backbone, domain and server, inventory, hardware and software, disaster recovery, and systems security and policy management
  • Minimize support costs, enhance productivity, and effectively use technology resources
  • Offer 24/7 support through our state-of-the-art remote monitoring system
  • Provide high-quality service through our next-generation Web-based incident-reporting and help desk management system.