Services and Products

Since its inception, WCI has excelled in the design and delivery of customized management and organizational assistance by offering a full range of services to enhance leadership skills, improve employee performance, and fine-tune operational systems required to meet the organization's strategic goals and objectives. WCI has an exceptional multicultural team of staff and consultants with backgrounds in organizational development, industrial psychology, mediation, curriculum development, diversity, research, and instructional technology ready to meet your organizational needs.
Our staff work carefully with clients before training events occur to determine the mix of participants, ground rules for interaction, level of technical input required, desired outcomes, and evaluation strategies. If needed, we draw upon our library of interactive, computer-assisted learning resources and also offer a training-of-trainer format to internalize the training capacity in the organization.
WCI provides the following services to obtain information needed to implement change initiatives and improve upon services:
- Develop and implement needs assessments, surveys, and questionnaires
- Facilitate focus groups
- Develop training and program evaluations
- Develop pretest and pilot test instruments
- Develop, implement, and analyze organizational audits
WCI provides the following facilitation services to address a variety of issues among individuals, small work groups, and organizations:
- Organizational and personal strategic planning
- Team building retreats
- Executive coaching
- Mediation
- Organizational interventions